Terms of Service
Last updated: September 19, 2026
These Terms of Service govern your use of the Top Design DBA The Wyche Agency website and the services we provide. Please read them carefully before engaging our services.
1. Acceptance of Terms
By accessing or using the Top Design DBA The Wyche Agency website (thewycheagency.com) and our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
2. Business Identity & Description of Services
Top Design DBA The Wyche Agency provides digital business infrastructure, custom website design and development, AI voice and chat agent implementation, social media marketing, Google Business Profile optimization, and reputation management. When you engage our services or request communications, you may receive service confirmations, appointment reminders, project updates, customer support messages, and promotional announcements if opted in.
3. SMS & Mobile Messaging Terms
Top Design DBA The Wyche Agency offers mobile messaging services to communicate with clients and prospects regarding service inquiries, scheduled consultations, onboarding milestones, project updates, and customer support. You can cancel the SMS service at any time. Just text "STOP" to +1 (404) 939-1867. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@thewycheagency.com or +1 (404) 939-1867.
4. Message Frequency & Rates
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive recurring messages and frequency may vary depending on your interactions with our team (such as appointment reminders, onboarding progress, or active support requests). If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
5. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
6. Privacy Policy Reference
If you have any questions regarding privacy, please read our Privacy Policy: https://thewycheagency.com/privacy-policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Client Responsibilities
You agree to provide accurate information, timely access to required accounts and assets, and prompt feedback needed to deliver services. Delays caused by missing credentials or delayed feedback may affect project milestones.
8. Fees & Payment Terms
Service pricing is set forth on our website or within custom proposals and engagement agreements. One-time setup fees are due prior to commencement of work. Monthly service retainers are billed in advance on a recurring 30-day cycle.
9. Intellectual Property
Upon full payment, client deliverables created specifically for you become your property to the extent specified in your agreement. Top Design DBA The Wyche Agency retains ownership of proprietary frameworks, templates, workflows, and software tooling developed independently.
10. Disclaimers & Limitation of Liability
Our services are provided on an 'as is' and 'as available' basis. To the maximum extent permitted by applicable law, Top Design DBA The Wyche Agency shall not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim shall not exceed the amount paid to Top Design DBA The Wyche Agency in the preceding three months.
11. Termination
Either party may terminate ongoing retainer services in accordance with the notice provisions set forth in your service agreement. Any provisions that by their nature should survive termination shall remain in effect.
12. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our website or services after updates are published constitutes your acceptance of the revised terms.
Questions & Support
For support or questions regarding these terms, email support@thewycheagency.com or hello@thewycheagency.com, or call +1 (404) 939-1867.
Read our Privacy Policy